TO SET UP VOICEMAIL ON THE TOSHIBA – STRATA CTX
Click here to download this user guide in PDF format 
1) Enter mailbox management mode.
From your own telephone.
1)
Dial the voicemail extension number “300”
2)
The voicemail will say “Please Enter Your Security Code”.
3)
Dial your security code. This is your extension number followed by
997# (the security code for mailbox 200 would be “200997#”). You
are now in mailbox management mode.
From Another
Telephone.
1)
Dial the voicemail extension number “300”
2)
The voicemail will say “Please Enter Your Security Code” you
will need to press * on the telephone and wait for the voicemail to
say "That Security Code Is Invalid, Please Enter Your User ID".
3)
Dial your extension number.
4)
The voicemail will say “Please Enter Your Security Code”.
5)
Dial your security code. This is your extension number followed by
997# (the security code for mailbox 200 would be “200997#”). You
are now in mailbox management mode.
When The
Message Light Is Flashing.
1)
Press the “MSG” Button.
2)
The voicemail will say “Please Enter Your Security Code”.
3)
Dial your security code. This is your extension number followed by
997# (the security code for mailbox 200 would be “200997#”). You
are now in mailbox management mode.
2) Setup Your Name Personal Greeting And
Change Your Security Code.
1)
Enter mailbox management mode and the voicemail will begin playing
the tutorial.
2)
During this tutorial the voicemail will ask you to record your
“Name”, “Personal Greeting” and “Change Your Security Code”. I
would advise that you write your personal greeting down on a piece
of paper before trying to record it for real as this will help
eliminate mistakes.
3)
The voicemail will fist ask you to “Say Your Name After The Tone”.
4)
Once you have said you name you will need to press # as this will
finish recording and play your name back to you.
5)
If you are happy with your name recording press 1 if not press 2 to
try again.
6)
Once you have recorded your name the voicemail will ask you to “Say
Your Personal Greeting After The Tone”.
7)
Once you have said your Personal Greeting you will need to press #
as this will finish recording and play your personal greeting back
to you.
8)
If you are happy with your personal greeting press 1 if not press 2
to try again.
9)
When you have finished recording your name and personal greeting the
voicemail will ask you to enter your new security code. This is done
by pressing the corresponding digits on your telephone keypad.
(your security code can be from 1 to 16 digits in length). Please
dial the digits in succession and do not pause whilst entering your
security code as this will confuse the voicemail.
10)
After you have entered your security code you will be asked to enter
it again for verification purposes.
11)
Once you have completed your name recording, personal greeting and
changed your security code the voicemail will say “Mailbox
Activated, You have 0 new and 0 saved messages”, Once and only once
this has been said you may hang up.
Congratulations you have now set up your
mailbox, the only thing left to do is activate your call forward to
your mailbox.
The most common divert is the “Busy and No
Answer” divert and this is used because it covers two scenarios: if
you are busy on another call or if you do not answer your telephone
the caller will get your personal message you have just recorded.
3) Activate Divert To Voicemail.
To divert
calls to voicemail on bury or no answer.
1)
Lift receiver and dial “#6041300” then replace the receiver. This has activated the call forward busy and
no answer to your mailbox.
Or to divert
all calls to voicemail.
1)
Lift receiver and dial #6011300 then replace the receiver. This has
activated the call forward ALL calls to your mailbox. (this means
your phone will not ring).
Or to cancel
any call forward.
1)
Lift receiver and dial #6051 then replace the receiver. This will
cancel all active call forwards on your telephone.
4) To retrieve your messages from your
mailbox
1)
Enter mailbox management mode.
2)
Press 1 to listen to new messages.
3)
Once you have listened to a message press 3 to delete it or press 1
to save the current message and listen to the next new message.
4)
If you would like to forward a message to another colleague you will
need to press 5.
5)
You will then be asked to enter the “Destination User ID” this is
the extension number of the person you wish to forward the message
to.
6)
Once you have listened to a message and deleted if or forwarded it
to someone else you will then need to press 1 to carry on listening
to new messages.
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